Privacy Policy

1. Introduction

Mukoko ID ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our identity service and related applications within the Mukoko ecosystem.

2. Information We Collect

Personal Information

• Email address (required for account creation)
• Name and profile information (optional)
• Username (optional)
• Date of birth (optional, used for age verification)
• Profile picture (optional)

Technical Information

• IP address and location data
• Device information and browser type
• Usage patterns and session data

3. How We Use Your Information

We use your information to:

• Provide and maintain your Mukoko ID account
• Authenticate you across the Mukoko ecosystem
• Personalize your experience (with your consent)
• Send important account notifications
• Protect against fraud and unauthorized access

4. Protection of Minors

We take the protection of minors seriously. Our Shamwari (Digital Twin) personalization system NEVER collects learning signals from users under 18 years of age. This is a system-level policy that cannot be changed. Parents and guardians can manage their children's accounts through our Family Management features.

5. Data Sharing

We may share your information with:

• Mukoko ecosystem applications (with your explicit consent)
• Service providers who assist in operating our services
• Legal authorities when required by law

We never sell your personal information to third parties.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your account
• Export your data
• Revoke consent for data processing

7. Data Security

We implement industry-standard security measures including encryption, secure authentication, and regular security audits to protect your information.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@mukoko.com